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Social indicators --- Human services --- Uganda --- Social policy.

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This book describes the traditional Chinese neighbourhood structures at different historical periods and discovered that the neighourhood structures were tightly knitted more for the purpose of control than for welfare protection of the people.

Neighborhood government --- Human services --- Guangzhou (China) --- Social conditions.

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Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization's customers, and collecting and using customer quality data. He also describes how to achieve quality improvement through teamwork and shows how to use brainstorming, cause and effect diagrams, check sheets, and pareto analysis. Among the other topics examined are contractor involvement, training top management personnel, training middle managers and staff, and selecting an implementation strategy. All the examples used in this volume are drawn from the fields of public administration, gerontology, public health, and management of nonprofit organizations. Total Quality Management in Human Service Organizations is a good "backgrounder" for human service administrators and organizations prior to undergoing a more detailed agency discussion of, or training in, TQM. It is also of great value to students and faculty in social work administration programs who are interested in the basics of TQM.

Finance --- Business policy --- Total quality management in human services --- Total quality management --- Qualité totale --- Qualité totale

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Human services --- Human services --- Public welfare --- Public welfare --- Services sociaux --- Services sociaux --- Aide sociale --- Aide sociale --- Israel --- Canada --- Israël --- Canada --- Social policy --- Social policy. --- Politique sociale --- Politique sociale

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Social service --- History. --- -Benevolent institutions --- Philanthropy --- Relief stations (for the poor) --- Social service agencies --- Social welfare --- Social work --- Human services --- History --- Theses --- -History --- Benevolent institutions --- Social service - Sweden - Goteborg - History.